October 2020 - last edited October 2020
When I tried to open the game, it shows an error that " unable to connect to server". I do not have any issue with the internet because I am able to access everything else except Apex. When I tried to change the server I have a negative ping with the same number of packet loss. I had added an attachment down below. Does anyone know what issue am I facing? Origin works fine.
Solved! Go to Solution.
October 2020
Hi @Wolf_Unchained3,
Can we try out some connectivity troubleshooting to see if that helps with the connection issues you've been seeing? I'd recommend starting off with the basic connectivity steps over at the EA Help website when you have the chance.
Let me know how that goes once you've been able to give it a shot. Thanks!
/Kent
October 2020
Hi @Wolf_Unchained3,
Can we try out some connectivity troubleshooting to see if that helps with the connection issues you've been seeing? I'd recommend starting off with the basic connectivity steps over at the EA Help website when you have the chance.
Let me know how that goes once you've been able to give it a shot. Thanks!
/Kent