Not able to connect to the server ( PC )

by Wolf_Unchained3
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Not able to connect to the server ( PC )

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★★★ Newbie

When I tried to open the game, it shows an error that " unable to connect to server". I do not have any issue with the internet because I am able to access everything else except Apex. When I tried to change the server I have a negative ping with the same number of packet loss. I had added an attachment down below. Does anyone know what issue am I facing? Origin works fine.

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Re: Not able to connect to the server ( PC )

Community Manager

Hi @Wolf_Unchained3

 

Can we try out some connectivity troubleshooting to see if that helps with the connection issues you've been seeing? I'd recommend starting off with the basic connectivity steps over at the EA Help website when you have the chance. 

 

Let me know how that goes once you've been able to give it a shot. Thanks!

 

 

/Kent

Kent.png

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Re: Not able to connect to the server ( PC )

Community Manager

Hi @Wolf_Unchained3

 

Can we try out some connectivity troubleshooting to see if that helps with the connection issues you've been seeing? I'd recommend starting off with the basic connectivity steps over at the EA Help website when you have the chance. 

 

Let me know how that goes once you've been able to give it a shot. Thanks!

 

 

/Kent

Kent.png
Message 2 of 2 (152 Views)