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Betreff: One time password

by pete_odessa
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Re: Not Receiving One-Time Password

Champion

@pete_odessa

 

You can also try to call the support. Here are the numbers:

  • USA: 1-(855)-345-2186 (Phone support available from 9.00 CT - 21.00 CT)
  • UK: +44 (0)203 0141 826 (Phone support available from 15.00 GMT - 3.00 GMT)
  • Germany: +49 (0) 221 8282 9212 (Phone support available from 11.00 CET - 20.00 CET)
  • France: +33 (0) 4 81 68 10 51 (Phone support available from 11.00 CET - 20.00 CET)

Viele Grüße / Many Greetings
-RealymanLP


Der Beitrag hat dir geholfen? Dann gebe doch etwas XP dafür und akzeptiere den Beitrag als Lösung!
The post helped you? Then give some XP for it and accept the post as solution!
SWTOR referral link | Visit me on YouTube

Ich bin AHQ Champion und arbeite nicht bei EA / BW.
I'm AHQ Champion and I do not work for EA / BW.

Message 41 of 145 (484 Views)
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Re: Not Receiving One-Time Password

★★★★★ Newbie

I was writing in the topic which is marked "solved" at the moment, but my problem is still here - no OTP email

Since I do not live in the USA or  the UK, France or Germany I would like to kindly request some further examination of my case without a phone call from my part (should u have such a possibility).

Thank You for Your time and cooperation.

Message 42 of 145 (461 Views)
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Betreff: One time password

★★★★★ Newbie

I was writing in the topic which is marked "solved" at the moment, but my problem is still here - no OTP email

Since I do not live in the USA or  the UK, France or Germany I would like to kindly request some further examination of my case without a phone call from my part (should u have such a possibility).

Thank You for Your time and cooperation.

Message 43 of 145 (490 Views)
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Betreff: One time password

★★★★★ Newbie
Do you have any kind of problem with Russian emails, specifically mail.ru? Because I am using it and it has been an hour since I logged into launcher, was asked for a password and I received absolutely nothing in my mail. Even after multiple attempts to log via both launcher and the official site, nothing. It worked absolutely fine yesterday, and today I had to miss a guild raid because the game wouldn't let me in.

P.S. I don't want to phone your customer service, because you dont have any in Russia and I don't know how to call to another country, and it would be uncomfortable for me anyway.
Message 44 of 145 (488 Views)
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Betreff: One time password

★★★★★ Newbie
nope, i use a gmail address
Message 45 of 145 (486 Views)
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Betreff: One time password

Champion

@AsureAgony

 

You can call from russia. Here you can find the numbers of all supported countries

Viele Grüße / Many Greetings
-RealymanLP


Der Beitrag hat dir geholfen? Dann gebe doch etwas XP dafür und akzeptiere den Beitrag als Lösung!
The post helped you? Then give some XP for it and accept the post as solution!
SWTOR referral link | Visit me on YouTube

Ich bin AHQ Champion und arbeite nicht bei EA / BW.
I'm AHQ Champion and I do not work for EA / BW.

Message 46 of 145 (466 Views)
Highlighted

Re: Not Receiving One-Time Password

Champion

@pete_odessa

 

Here you can find the numbers of all supported countries.

Viele Grüße / Many Greetings
-RealymanLP


Der Beitrag hat dir geholfen? Dann gebe doch etwas XP dafür und akzeptiere den Beitrag als Lösung!
The post helped you? Then give some XP for it and accept the post as solution!
SWTOR referral link | Visit me on YouTube

Ich bin AHQ Champion und arbeite nicht bei EA / BW.
I'm AHQ Champion and I do not work for EA / BW.

Message 47 of 145 (453 Views)
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Betreff: One time password

[ Edited ]
★★★★★ Newbie

It seems to be OK now. Thank You

Message 48 of 145 (443 Views)
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Betreff: One time password

★★★★★ Newbie

Thank You for Your kind assistance. Im in game now :-))

Message 49 of 145 (547 Views)
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Re: Not Receiving One-Time Password

★★★ Novice

Thank you for being so kind to help us. I would just like to ask is it possible to turn off OTP? Just to normally log in.

Message 50 of 145 (435 Views)