October 2017
Hello, I tried to log in earlier this morning and was greeted by the standard "One Time Password" request, however it has been over two hours now and I still am yet to receive the email. I also tried to reset my password to see if that would trigger the email, sadly however it hasn't.
Any help on this issue would be appreciated.
Thank you .
Solved! Go to Solution.
April 2018
We're currently investigating the One Time Password issues. It seems to be affecting all email providers, or at least there doesn't seem to be any trends so far.
October 2017
I'm having this issue as well. Yesterday evening I could log in to SWTOR just fine but now it'se been 1 hour since I first tried to log in and still no email.
October 2017
Keep hanging from that rope. You may get an answer at some point ...
October 2017
Any of you had any joy or even a reply yet?
October 2017
I'm in the same case...
October 2017
@Yeshol59 @Chris1655 @p0shy21 @FiSouthpaw
If any of you are still not getting the One Time Passwords, or getting them too late, you don't need to tell me the whole email address, but are you using Hotmail/Outlook/MSN/Live email addresses?
October 2017
October 2017
The line of thinking isn't completely out of the Blue at least one German Mail provider (web.de)
seems to delete some of the swtor emails before they get to the mail account.
October 2017
I have a outlook adress ! But it's now solved !
October 2017
I am also not receiving my email, but my issue could be because the email associated with my account no longer exists (I'm not sure if this is the case because it could be one of two I have). Obviously, I can't login to my account to check, so not sure how to proceed. All the contact info says it's for subscribers only (which I'm not anymore).