Node Attempts Refresh Issue

by JaggedFel19
Reply

Original Post

Node Attempts Refresh Issue

[ Edited ]
★★★ Newbie

I was trying to refresh attempts for the first time (25 crystals) for 8 more attempts on light side hard node 6-C. I hit the "PURCHASE - 25 crystals" button once, dialog box went away, and the attempts were not refreshed. Waited, tried again (dialog box asked for refresh at cost of 25 crystals), same issue happened. Waited, tried a third time (still cost listed at 25 crystals), nothing happened. Figured it just bugged out and wasn't registering my purchases, left, came back in, and finally had 8 more attempts, but was missing 300 crystals.

 

I know it probably thinks I purchased 3 or 4 refreshes (honestly, I can't remember how many times I hit the button...whatever would cost around 300 crystals), but I only wanted 1 more refresh at 25 crystals. And for the 300 crystals I paid, I only got 8 refreshes, not an additional 16-24. Any way to either get the crystals back or at least give me the additional refreshes I unknowingly purchased?

Message 1 of 2 (379 Views)

Re: Node Attempts Refresh Issue

Community Manager

Hi @JaggedFel19, sorry the delay. If you haven't yet, could you please get in contact with the EA Help support team asap to take a look into this for you. 

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 2 of 2 (289 Views)