No sub after 2 attempts and status change?

[shane_lutz]

Hi I subscribed yesterday well made two attempts at it, the money was withdrawn and at that time the payment status was open, it has now changed to closed however I am still showing up as a prefered player both on site and in game. 
Username is: jonesladouceur

[proxos666 · Accepted solution]

@shane_lutz 

Sent you a DM

[shane_lutz]

Can any one give any ideas as to what I can try?

[proxos666 · Accepted solution]

@shane_lutz 

Sent you a DM