Help us improve Answers HQ! Take Survey No, Thanks

No sound fix (RealTek and Intel HD Audio issue)

by FriesenGamin-TTV
Reply

Original Post

Highlighted

No sound fix (RealTek and Intel HD Audio issue)

★★★★ Novice

So I finally figured out how to get sound to the game.  Some people were mentioning that the game was trying to use the HDMI drivers to play sound which got me wondering why I had a random Intel HD device it should have used my HD through the NVIDIA device.  Dell/Alienware is just dumb and installed Intel HD Audio over the NVIDIA HD device.  I went in disabled/uninstalled the Intel HD device and sound worked.  Hooked up a HDMI cable to make sure I could still hook up to TVs and Monitors and it then goes through the NVIDIA HD device instead of the Intel one.  It now uses a NVIDIA HD device instead of the Intel Device that was just in the way.  Everything works great now.

Message 1 of 1 (172 Views)

me-andromeda-fem

Keep your account safe

We'll make sure it's you by sending you a code for your trusted devices.

Learn more about Login Verification on EA Help

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help