No menu when starting up

by Stemb00
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No menu when starting up

★★★ Newbie

I purchased BF5 yesterday but i only could launch it one time succesfull.

 

All the other time's it's starting up, i get te EA logo and frostbite logo but then i get a screen of images that's keep changing. And thats it...

There are no menu buttons showing up. I can't do anything as pressing ctrl alt delete and stopping the proces.

 

in the appendix there is a file of dxDiag included

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Accepted Solution

Re: No menu when starting up

★★★★ Novice

This got my game working...

 

https://pc-mac-help.com/blog/battlefield-5-crashing-freezing-and-connectivity-issue-on-pc

 

Try option 7 but you will need to restart some services you do need...

 

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Re: No menu when starting up

★★★ Novice

I've had some success deleting my personal documents bf5 settings folder (all profsave files).  You then repair and update, then you can get past loading screen.  But I keep having to do it almost every time I start into BF5.

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Re: No menu when starting up

Hero (Retired)

Hey @Stemb00,

 

Sorry to hear about this.

 

Have you tried any of the following steps?

 

1. Turn off Origin in-game Overlay in the Origin Launcher, and any other Overlays you might be using(Discord, Nvidia GeForce Experience, etc)

 

2. Make sure you're running DX11 and not DX12

 

3. Clear Origin Cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

4. Run Origin and the Battlefield V exe File as Administrator

 

5. Repair game files in Origin

 

Try these steps, and let us know if you're still experiencing issues.

 

Thanks Standard smile 

 

 

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Message 3 of 4 (557 Views)

Re: No menu when starting up

★★★★ Novice

This got my game working...

 

https://pc-mac-help.com/blog/battlefield-5-crashing-freezing-and-connectivity-issue-on-pc

 

Try option 7 but you will need to restart some services you do need...

 

Message 4 of 4 (531 Views)