Help us improve Answers HQ! Take Survey No, Thanks

Re: No longer compatible with Samsung Tablet

by yiyaimp
Reply

Original Post

No longer compatible with Samsung Tablet

★★★★ Newbie

Hi,

 

This morning when I opened the rivals app, I was told it needed to update, but then on Google Play received the message that the app is no longer compatible with my device - I think this is related to the new patch.

 

My tablet is relatively new and mainstream (Samsung Tab S3). Is the issue being looked at?

 

Thanks,

Andy

Message 1 of 6 (348 Views)

Re: No longer compatible with Samsung Tablet

[ Edited ]
★★★★ Newbie

Just to update - I uninstalled the app to see if reinstalling would work, and it now no longer appears in the Google Play Store for me! Any help would be appreciated.

 

Full details:

Tablet: Galaxy Tab S3 (model number SM-T820)

Android: version 8.0.0

 

I have tried clearing cache of the Google Play store apps in settings on the tablet.

Message 2 of 6 (333 Views)

Re: No longer compatible with Samsung Tablet

EA Live QV Team

Hi @Judders87  and thank you for flagging this with us.

 

We are looking into this.

Message 3 of 6 (320 Views)

Re: No longer compatible with Samsung Tablet

★★★★ Novice

Alsi not with Galaxy Tab A (orio 8.1)

Message 4 of 6 (299 Views)

Re: No longer compatible with Samsung Tablet

★★★★★ Newbie
Same Problem, since the tablet android to Os update in December, the game won't show up in play store
Message 5 of 6 (222 Views)
Highlighted

Re: No longer compatible with Samsung Tablet

★★★★★ Newbie

Push

Message 6 of 6 (133 Views)

command-and-conquer-rivals-promo-1

Find your User ID

Your Command & Conquer: Rivals User ID helps us solve your issues in the game.

Learn how to find it

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help