February 2020
Cannot invite,join friends, or ready up for game and all it says above my character is player not my gamer tag and my level diamond is gone.
Solved! Go to Solution.
October 2020
Hi @Imakamiikaze_,
What happens if you try setting a different DNS on your Xbox? That can sometimes help with issues like this. To update your DNS follow the steps below:
1. Go to your Xbox Settings, then select Network.
2. Choose Advanced Options and then go to DNS Settings.
3. Select Manual, and you should see fields to set the DNS.
4. Enter 8.8.8.8 as the Primary and 8.8.4.4 as the Secondary. This is the public Google DNS, but if there's a different public DNS you would rather use instead that's OK as well.
Let me know how that goes when you've had the chance to try it out. Thanks!
/Kent
March 2020
Hey @11199714flip.
Are you still running into this same issue when you try to play? If so, have you had a chance to try power cycling your Xbox to see if that helps?
Let me know if you still need some help after that.
/Kent
October 2020
Hi,
Mine is doing the same. I’ve done a power cycle, disconnected to the internet, delete the game and re downloaded it again and it’s still not working?
October 2020
Hi @Imakamiikaze_,
What happens if you try setting a different DNS on your Xbox? That can sometimes help with issues like this. To update your DNS follow the steps below:
1. Go to your Xbox Settings, then select Network.
2. Choose Advanced Options and then go to DNS Settings.
3. Select Manual, and you should see fields to set the DNS.
4. Enter 8.8.8.8 as the Primary and 8.8.4.4 as the Secondary. This is the public Google DNS, but if there's a different public DNS you would rather use instead that's OK as well.
Let me know how that goes when you've had the chance to try it out. Thanks!
/Kent