No apex coins after redeeming of the code

by h1kkyyy3
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No apex coins after redeeming of the code

★★★ Newbie

So 3 days ago i have redeemed the code for 6700 coins in apex, i did not get it even after 3 days

Message 1 of 8 (1,740 Views)

Accepted Solution

Re: No apex coins after redeeming of the code

Community Manager

@h1kkyyy3 

Sorry to hear about the trouble with your code. We have an article on our website that you can refer to in this case.. How to buy, use, and find your Apex Coins

EA_PulsarAHQ

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Message 2 of 8 (1,694 Views)

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Re: No apex coins after redeeming of the code

Community Manager

@h1kkyyy3 

Sorry to hear about the trouble with your code. We have an article on our website that you can refer to in this case.. How to buy, use, and find your Apex Coins

EA_PulsarAHQ

Message 2 of 8 (1,695 Views)

Re: No apex coins after redeeming of the code

★★★ Novice

Im having the exact same issue as this person i bought 2 codes and i didnt get coins for either code i entered

 

Message 3 of 8 (1,513 Views)

Re: No apex coins after redeeming of the code

★★★ Newbie
@EA_Pulsar I recently got one and it didnt go thorugh after 7 days please help no robot responses
Message 4 of 8 (1,299 Views)

Re: No apex coins after redeeming of the code

★★★ Newbie

I have waited 24 hours now and haven't received my coins.

And don't tell me to download ea app and then Apex.

 

Im playing on steam.

Message 5 of 8 (986 Views)

Re: No apex coins after redeeming of the code

Community Manager

I am not able to check your account history to confirm the required details, but you can contact our support team so they can check it for you. The response can take from a couple of hours to even a couple of days. 

EA_PulsarAHQ

Message 6 of 8 (881 Views)

Re: No apex coins after redeeming of the code

★★★ Newbie

Yes total BS!!! I didn't wanna even give my other email out or any of my info bc they make money off of information but I did bc I wanted the 100 coins and I didn't get *!!!! What a scam BS * move they did... 

Message 7 of 8 (736 Views)

Re: No apex coins after redeeming of the code

★★ Novice

hello i have the same issue. I have gone through every single apex support forum and done everything they wanted to no avail. Ive made two tickets which were both closed without me being able to talk to them and they didnt help at all. I cant contact an advisor because the website keeps looping back on it self, I have legit spend 4 hours from yesterday to today trying to fix my issue and i cant. I need a support person to please look at my ticket which says waiting for player. Yes i know waiting for player means they're waiting for an email response by me but i havent gotten any email like that, they legit said in the email to not respond to them.

Message 8 of 8 (381 Views)