October 2020
I pre-ordered on the XBox One digital via Best Buy on Sept 22nd. The code for my pre-order content was canceled and upon going to their help forums they claimed the codes were canceled because the pre-order content was in the codes for the game being sent. None of the content was contained in the game code they sent me. I also checked in the store and under the Ready to Install and nothing.
Solved! Go to Solution.
October 2020
I'm very sorry, but this isn't something we can help with. You'll need to contact the retailer for assistance.
October 2020
Hi there, @Phantasystar77.
This is something you'll need to contact Best By for help with since they sold you the game. Thanks!
October 2020
I did and they told me to contact the manufacturer.
October 2020
I'm very sorry, but this isn't something we can help with. You'll need to contact the retailer for assistance.