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No XBox One Pre Order Content

by Phantasystar77
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No XBox One Pre Order Content

★★ Novice

I pre-ordered on the XBox One digital via Best Buy on Sept 22nd. The code for my pre-order content was canceled and upon going to their help forums they claimed the codes were canceled because the pre-order content was in the codes for the game being sent. None of the content was contained in the game code they sent me. I also checked in the store and under the Ready to Install and nothing.

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Accepted Solution

Re: No XBox One Pre Order Content

Community Manager

@Phantasystar77 

 

I'm very sorry, but this isn't something we can help with. You'll need to contact the retailer for assistance.

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Re: No XBox One Pre Order Content

Community Manager

Hi there, @Phantasystar77.

 

This is something you'll need to contact Best By for help with since they sold you the game. Thanks!

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Message 2 of 4 (78 Views)

Re: No XBox One Pre Order Content

★★ Novice

I did and they told me to contact the manufacturer.

Message 3 of 4 (50 Views)

Re: No XBox One Pre Order Content

Community Manager

@Phantasystar77 

 

I'm very sorry, but this isn't something we can help with. You'll need to contact the retailer for assistance.

Aljo.png
Message 4 of 4 (39 Views)
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