No Luke Hoth Appearance

[paho666789]

So i completed all Luke Hoth challenges but have not unlocked the appearance. All three challenges have disappeared from my timed milestones but no crate or unlock of the appearance

[EA_Ataashi · Accepted solution]

Hey @paho666789

Thank you for your report. However, I'm afraid that we won't be able to help you with this on our forum Cases concerning missing items should be consulted with our games advisors like @TheSplynncryth suggested. They will have access to more information after they verify your account. You can get in touch with them via EA Help.

One more thing @TheSplynncryth - there is no need to disregard another AHQ user like that, while they might have a legitimate issue. Please keep that in mind in the future.

Cheers!

/Ataashi

[paho666789]

I Completed within the limited timeframe

[TheSplynncryth]

Pay no attention to him.... He's just making nonsense posts every where to build up his rank on here.

I doubt anyone can do anything about this here, but I bet EA customer support can. They'll be able to see that you actually completed the tasks on your account. I'd suggest you open a trouble ticket with them and have them look into it.

[paho666789]

thanks, ea support on twitter told me to post here, so hopefully they see and respond

[EA_Ataashi · Accepted solution]

Hey @paho666789

Thank you for your report. However, I'm afraid that we won't be able to help you with this on our forum Cases concerning missing items should be consulted with our games advisors like @TheSplynncryth suggested. They will have access to more information after they verify your account. You can get in touch with them via EA Help.

One more thing @TheSplynncryth - there is no need to disregard another AHQ user like that, while they might have a legitimate issue. Please keep that in mind in the future.

Cheers!

/Ataashi

[paho666789]

Thanks, i just did what your advisers in twitter said. Where on eahelp do i go it isn’t clear

[EA_Ataashi]

@paho666789

Use this link to get to the contact page. Remember to pick your country of residence in the top right corner. Then choose appropriate game, platform, topic and issue. The page will show available contact methods with our game advisors

/Ataashi

[paho666789]

perfect, thanks appreciate the help

[Shotgnz]

I recently went on the site to report the fact I did not get the Luke apperance under option.  I did get the actual Luke crate which I opened yet teh apperance tab is still locked.  They said it was known and I should look for an update on the message boards.  I had several conversations with technical.  I was hoping to simply email the issue which they usually create cases for tracking.

Shotgnz