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No Loyalty Packs awarded, Established Date Cleaned

by EdsaoBittencourt
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Original Post

Re: Ultimate Team Establish Date Problem

[ Edited ]
★★★ Newbie

I have the same issue. It’s also on the companion app too now for me. Does anyone have any tips or solutions?

 

Product: FIFA 21
Platform:Sony Playstation 5
What is your gamertag/PSN ID? Muboogieman8
Which mode has this happened in? FIFA Ultimate Team and companion apl

Message 161 of 166 (188 Views)

Re: No Loyalty Packs awarded, Established Date Cleaned

★★★ Novice

I dont want to get Packs. Just need to see my right EST Date.

Message 162 of 166 (160 Views)

Fifa 21 created a new club for me when I already have one

★ Novice

Fifa 21 created a new club for me when I already have one. I lost my club and loyalty bonus? Please help!

Message 163 of 166 (153 Views)

Missing FUT Founder and welcome back packs

[ Edited ]
★ Novice

Product: FIFA 21
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID? ArmedXenomorph
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? *
What time did you see the bug? (HH:MM AM/PM) *
What is your time zone? EET (ART) - GMT + 2:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It's on the main screen and obviously this is related to my EA account
What happens when the bug occurs? *
What should be happening instead? It should be showing as FUT Founder

Product: FIFA 21
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID? ArmedXenomorph
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? *
What time did you see the bug? (HH:MM AM/PM) *
What is your time zone? EET (ART) - GMT + 2:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It's on the main screen and obviously this is related to my EA account
What happens when the bug occurs? *
What should be happening instead? It should be showing as FUT Founder

Hi

 

I have been playing FIFA for many many years and I bought FIFA21 back in November 2020 and realised that it was not showing as a FUT Founder anymore. 

 

Also after further investigation I have never received the welcome back packs that were obviously issued to returning players like myself.

 

The only difference is that I recently moved to Cyprus last September from the UK but I dont see why this would be the cause as your records should show that I am a regular player of FUT and have over many many years invested lots into the FUT series.

 

Hope you can help.

 

I had placed my issue within the live chat as I have attached this but was advised to place the issue on here.

 

Cheers

Wayne

Message 164 of 166 (138 Views)

I lost my FUT club

★★★ Newbie

Hey everyone

 

Recently i bought fifa 21 and I created a club in june 2020 and now its says est. 2021

i want to know how do I solve this.

I play on xbox series S

gtg: ArgentinoXD05

 

ik that is not a big problem but I want the same club :D

Message 165 of 166 (113 Views)

Lost FUT Founder Status

★★ Novice

Product: FIFA 21
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID? bLiNdPT
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Division Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 06/09/2021
What time did you see the bug? (HH:MM AM/PM) 7:55 PM
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Just access my account and you will see the incorrect Establishment Date.
What happens when the bug occurs? The Establishment Date shows up as September 2019.
What should be happening instead? It should display FUT Founder.

I've been playing FIFA Ultimate Team since its first edition (FIFA 09) so I always had the FUT Founder Status.

Two years ago it suddenly changed to September 2019.

 

After some research on your side it seems it is related with the fact that I tried FIFA 19 from EA Play on my PC Origin Account which uses the same e-mail as the PlayStation account.

 

Honestly it doesn't make any sense to have a computer account influence the Establishment Date in the PlayStation account...

 

I was told you already had a solution to solve these type of cases so I'm kindly requesting to apply the solution to my account so I can stop having my team's creation date set as September 2019 instead of FUT Founder.

 

Thank you in advance.


Best regards.

 

 

Message 166 of 166 (78 Views)
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