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Re: No Emote for any class nor the hero's or villain's since 11/17/2017 update

by SithLordSteve
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Original Post

Accepted Solution

No Emote for any class nor the hero's or villain's since 11/17/2017 update

I pre-ordered this game and yet feel the disdain of why bothering to do that ever again! Especially since the individuals of Reddit destroyed this game from the bitching, whining, complaining whatever... Why don't they do that to Call Of Duty, Madden, FIFA, NBA that do the EXACT SAME THING?

Anyways since the November 17th 2017 update  I cannot use the emote feature with any class, hero of villian. I am quite possibly not the only one. As an IT professional I have literally tried everything but reprogramming the game. I have an XBox One (2015) with a standard Microsoft Xbox Wireless Controller model 1697, it fails. I purchased a new Microsoft Xbox One Wireless Elite Controller, with a default configuration does not work. Even updated to the latest firmware fails to use the left and right D-Pad to use emote.

So I re-configured the Elite with alternate buttons on the D-Pad, which also failed to emote. So then I changed the Assault, Heavy, Officer, Specialist, Heroes and Villains emotes I have earned to alternate spaces, still they emotes will not work.

Finally I un-installed Star Wars Battlefront II and reinstalled on a fresh usb external Sata XBox enabled drive, and the results did not change. I CANNOT USE EMOTE!

Oh, and to check if it was just this game. I did play the original Star Wars Battlefront I (2015) for one round and found that the emotes work on the Left, Top, Right D-Pad just fine.


Message 1 of 17 (300 Views)

Accepted Solution

Re: No Emote for any class nor the hero's or villain's since 11/17/2017 update

@samuraiobiwan Thanks for the advise in a different post. I increased mine to 7 and it works with all classes all emotes. 

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Message 9 of 17 (224 Views)

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Re: No Emote for any class nor the hero's or villain's since 11/17/2017 update

★★★★ Novice
I haven’t been able to use them either on PS4 with any class since launch. I’ve tried different game modes, different controllers, plugged in, Bluetooth. The d pad works just fine but left and right are unresponsive during play. I thought I was the only one. All my friends have no problems. I got the elite version Physical cooy.
Message 2 of 17 (265 Views)

Re: No Emote for any class nor the hero's or villain's since 11/17/2017 update

Community Manager

@SithLordSteve @mysweetescape13 Hello, this is a known issue, you can check the KI list here: https://battlefront-forums.ea.com/discussion/97668/swbfii-known-issues

 

 

"Hero emotes not triggering across most characters"

 

Thanks for the detailed troubleshooting steps, but unfortunately this isn't something with a player-side workaround.


Thank you.

Message 3 of 17 (237 Views)

Re: No Emote for any class nor the hero's or villain's since 11/17/2017 update

★★★★ Novice
Hi David, thanks for the response. I saw the KI list and my issue seems beyond the “hero emotes” as ALL of my troopers have this issue. Not just the heros. That was the reason I posted.
Message 4 of 17 (217 Views)

Re: No Emote for any class nor the hero's or villain's since 11/17/2017 update

Community Manager

@SithLordSteve Thanks for clarifying.

 

I'm curious if this is hardware or account-related. You've had the issue for months so you've probably restarted the whole system multiple times by now, but if not be sure to do so. 

I suspect it's account-related though. You mention your friends don't have this issue, do you have a chance to play the game with your account physically on another system? Or have someone play with their account on your PS4?

Message 5 of 17 (207 Views)

Re: No Emote for any class nor the hero's or villain's since 11/17/2017 update

@EA_David

I don't wish to be rude, but seriously my posts have been disregared, unnoticed with this issue since the original posting December 18 2017. This known issue lists only shows a complaint from Hero emotes not triggering across most character on January 7th 2018. If you look at my profile, you will see I am telling the truth since it is my very first posting on this forum, since EA Help does absolutely nothing.

In another topic that was relevant, that actually did get noticed, I also advised another community member of the actual problem, but you are the "first" to actually comment on my post.

mysweetescape13 wrote:

@EA_Atic

This is noteworthy as well, yet no responses to it since posted one month ago. My original post "No Emote for any class nor the hero's or villain's since 11/17/2017 update"

If requested or required I will submit a "bug" report for each and every emote with each and every character class, hero and villain. Suffice to say I cannot use emotes in any game, Galactic Assault, Blast, Strike, Heros vs. Villains, nor do they function in Arcade.

 

Battlefront I emotes function as expected with Microsoft Wireless Controller model 1697, model 1708, model Elite.

Battlefront II emotes do not function at all with Microsoft Wireless Controller model 1697, model 1708, model Elite. 

They "emotes" do not function with the retail disc version of Star Wars Battlefront II Elite Trooper Deluxe Edition and also emotes do not function with the EA Pass Trial Version.


 

Message 6 of 17 (200 Views)

Re: No Emote for any class nor the hero's or villain's since 11/17/2017 update

@EA_David @SithLordSteve

I have a full accounting of each player character with TWO separate accounts meaning TWO separate Xbox Live Accounts, of TWO separate Xbox Live Gold Memberships, with TWO separate EA Access Email address, on TWO separate Xbox consoles. If it was truly "account" based, then EA has targeted me personally.

And Yes my friends do not have this issue. But I would summarize based on the empirical data gathered thus far that it is indeed STAR WARS BATTLEFRONT II ELITE TROOPER DELUXE EDITION that is the cause for this.

If Sith pre-ordered this version, for whatever platform, that information alone will support my statement.

Message 7 of 17 (198 Views)

Re: No Emote for any class nor the hero's or villain's since 11/17/2017 update

This post should be bumped, still no emotes for me even with the "default" two rewarded by EA, yet I already own them. Others that own the basic game can use emote, yet I cannot.

Message 8 of 17 (165 Views)

Re: No Emote for any class nor the hero's or villain's since 11/17/2017 update

@samuraiobiwan Thanks for the advise in a different post. I increased mine to 7 and it works with all classes all emotes. 

Message 9 of 17 (225 Views)

Re: No Emote for any class nor the hero's or villain's since 11/17/2017 update

★★★★ Novice
@mysweetescape13, did you find a solution? I don’t see the post you memtioned.
Message 10 of 17 (122 Views)

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