Nintendo Switch says Linked Account Found but linked to wrong account

[MisterLMcG]

Hi,

I am trying to link an EA account on my switch. 

When I log in, it says “Linked Accounts Found” and it tells me that this account is already linked with another Nintendo account. 

However, when I go to the account it says it is linked to and I then go to my Ultimate team, it opens an account that is linked to a different email address. 

I know this for sure because when I log into the companion app on my iPad using this account, it is not the email address that I am trying to log in with. 

So it seems like I have two different EA accounts linked to one Nintendo account. Is this possible? And if so, is there any way that I can remove one of them?

thanks!

[EA_Aljo · Accepted solution]

Hi there, @MisterLMcG 

We're not able to help with account related issues over Answers HQ. An advisor can investigate this for you. To get in touch with one, please follow the instructions here. Thanks!

[EA_Aljo · Accepted solution]

Hi there, @MisterLMcG 

We're not able to help with account related issues over Answers HQ. An advisor can investigate this for you. To get in touch with one, please follow the instructions here. Thanks!