October 2018
Hey guys I'm trying to get the 10 hour trial of NHL 19 and it won't install through the each access hub and redirects me to the xbox store so I downloaded it there and it won't work says I don't own the game. Xbox and we support is garbage and doesn't know what is happening can anyone help?
Solved! Go to Solution.
February 2019
Does your XBOX have enough hard drive space to fit the game? You could try deleting another game to free up some space. This might help.
October 2018 - last edited October 2018
Try signing out of EA Access and back in. Also try power cycling the Xbox (restart option from power settings).
February 2019
February 2019
Does your XBOX have enough hard drive space to fit the game? You could try deleting another game to free up some space. This might help.