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Account reset

by thomason82
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Re: Nfs heat all progress lost

★★ Guide

@EA_David wrote:

Hey, thank you for the info given. If you haven't added it already, can we check a few things?

What's missing for you? Are your Rep level and story progress intact?

What platform are you on? 

What's your accountname/Gamertag/PSN ID?


@EA_David I lost the 2018 Porsche Cabriolet and the Lamborghini Huracán Spyder. My inventory actually kept the performance parts from them, but I lost the cars/customization and was given back 2 lower cars that I had already sold. I also lost a small amount of money, as I didn't have much at the time anyway.

 

My Rep and story progress stayed the same.

 

I have a base PS4. My PSN ID is also GhostRider12897 like my EA account.

 

I quit playing for 2 weeks, and then decided to go ahead and try it again the other day. The game loading fine, no error 40010000 this time. I went ahead and continued playing using what I had until I could re-buy what I lost and now have those cars higher spec than before and am almost done with the story. I have not logged in again to see if everything has remained working though.

Message 11 of 163 (1,206 Views)
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Account reset

★★ Newbie

My whole account got reset with all the cars lvls and money. How can i fix it.

Message 12 of 163 (292 Views)
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Re: Nfs heat all progress lost

★★★★ Novice

I play on PC, its ihe entire progress that gets completely erased. I have to restart the game from 0. And I dont know if its coincidence or not but it happened twice on the same day, sunday eve there wasnt anything wrong. Monday morning and everything is gone, for two weeks in a row

Message 13 of 163 (1,141 Views)
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Re: Nfs heat all progress lost


@EA_David wrote:

Hey, thank you for the info given. If you haven't added it already, can we check a few things?

What's missing for you? Are your Rep level and story progress intact?

What platform are you on? 

What's your accountname/Gamertag/PSN ID?


Well, it has now happened to me. I lost my cars and Bank.

I had like 14 cars and had $6 million Bank. All gone. My avatar even reverted to how it originally looked like instead of my custom-made avatar.

 

My Rep level and story progress is intact, but this is very VERY game-breaking for me. Frown

 

I'm on PC.

My account name is under my picture.

 

As I had lost everything, I don't feel like playing NFS Heat anymore.

Unless if some miracle happens that I get all my progress back.

--------------------------------------------------------------------------------------------------
Need For Speed helper

I am not affiliated with EA in any way.

I have quit playing NFS No Limits. I will still be around to answer NFS No Limits questions.
Message 14 of 163 (1,125 Views)
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Re: Nfs heat all progress lost

★★★★★ Novice
@EA_David Hello Mr David
i have the same problem .. i lost all my progress
and my character is gone with all the cars i had

and now the game started again from the beginning..

i don't want to play all over again cuz i put a lot of effort in the previous career
Message 15 of 163 (1,085 Views)
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Re: Nfs heat all progress lost

★★ Novice

I'm missing all my cars and money I stayed at level 50 thought 

 

PSN ID: usuario-RD

Message 16 of 163 (1,061 Views)
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Re: Nfs heat all progress lost

[ Edited ]
★★ Novice

@EA_David
My game progress reset from where I was already at, my rep was reset to 6, and I lost all my money basically because I only have $29k now. Also, my car performance parts were removed due to my reset Rep level. I play on ps4 and my PSN ID is x_AlmightyWill_x
Please fix this. I don’t want to hate a game that I love.

Message 17 of 163 (1,035 Views)
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Re: Nfs heat all progress lost

★★★★ Novice

Yo soy de españa y ha desaparecido todo. Absolutamente todo. El juego me pide que elija dificultad... Arregladlo ya! Devolvernos nuestras cosas! 

Message 18 of 163 (973 Views)
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Re: Nfs heat all progress lost

[ Edited ]
★★ Newbie

Hey David @EA_David 

 

Im playing on ps4 and Lost all my cars and money, but the progress and the rep level stayed the same. Do you think you will be able to restore it or give somethink back to the people that Lost their stuff? I had the same Message, saying that the cloud save does not match the local one. 

 

PSN ID : mareczniak

Message 19 of 163 (956 Views)
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Re: Nfs heat all progress lost

★★ Guide

@marjanos96 wrote:

Hey David @EA_David 

 

Im playing on ps4 and Lost all my cars and money, but the progress and the rep level stayed the same. Do you think you will be able to restore it or give somethink back to the people that Lost their stuff? I had the same Message, saying that the cloud save does not match the local one. 

 

PSN ID : mareczniak


You won't get anything back. Just don't play in Solo mode.

 

https://answers.ea.com/t5/Technical-Issues/NFS-Heat-Item-Sync-Error-Code-40080000-PS4/m-p/8399049#M2...

Message 20 of 163 (941 Views)
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