February 2020
June 2020
As a heads up to people try unplugging any additional devices from your pc that you are not using, ive been having this game issue for over 6 months and today i finally fixed it. how? unplugging an Xbox360 guitar hero dongle! so because I had that and a xbox one wireless adapter plugged in I guess it confused the game and caused it to not boot, so only plug in the devices you need to use at the time!
September 2020
I was and am having this problem but if i disable my other gpus than the game works, I can reable them while the game is running if needed
September 2020 - last edited September 2020
@shaun7980 Thanks for the tip to unplug other devices. I tried everything recommended without success until I unplugged my Saitek joystick, and then the game launched without issue. Thanks again!
September 2020
I too have similar problem. Black screen and then exits out.
I launched my game through steam -> origin (ea play)
I have attached my DxDiag.
The only thing I am concerned is my GPU which is fairly old (GeForce GTX 970M) which I think should be equivalent to GTX 760.
However I saw a person in youtube that plays it on GTX 960M so I thought it should be fine.
September 2020
Hi,
I had the same problem (black screen on OLED 4K until restart of the notebook) with an ASUS notebook with Nvidia (GTX 970M).
After checking the manual of my LG E97LA and "Deep Color" details, I found the setting details for the Nvidia Control "12bit 4:2:2 in 3840 x 2160 on 60Hz".
To configure and solve my problem:
- change Windows Display mode to "Second screen only"
- open Nvidia Control Panel -> Display:Change resolution -> Select my TV -> "3. Apply the following settings" -> "Use Nvidia color settings" ->
Desktop color depth: Highest (32-Bit)
Output color depth: 12 bpc
Output Color format : YCbCr422
Output dynamic range: limited (greyed out)
After changing the settings, I was able to see the game on the screen but in strange colors (pink/magenta).
So solve this I had to disable "HDR" in the Game settings "Video"
October 2020
October 2020
October 2020
January 2021