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New galaxy A8.

by Bisto760
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New galaxy A8.

★★★★ Novice

Hey I just switched from an s6 to an a8.  Now, periodically while playing swgoh the action buttons don't work. By action buttons I mean the attack options for the characters during a battle. I hit an attack option and nothing happens. I usually have to wait 2-3 seconds then if I tap again it works.  I've noticed this more during raids. Not sure why this is the case. A8 is more modern than an s6 so should be able to handle the game easier. Input appreciated. Thanks.

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Accepted Solution

Re: New galaxy A8.

[ Edited ]
Community Manager

Hey @Bisto760, most technical issues can be remedied by performing some basic troubleshooting steps, including clearing various glitches and more. Could you go through the troubleshooting advice for Android devices in this article and see if that helps the action buttons appear for you? 

Side note, if you haven't yet done this, we advise players to take a note of their Player ID or Ally code down for their own record keeping, just in case they ever need to provide it. While you're in-game it'd be a good idea to jot down yours for yourself too. You never know when you'll need it. Standard smile

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Re: New galaxy A8.

[ Edited ]
Community Manager

Hey @Bisto760, most technical issues can be remedied by performing some basic troubleshooting steps, including clearing various glitches and more. Could you go through the troubleshooting advice for Android devices in this article and see if that helps the action buttons appear for you? 

Side note, if you haven't yet done this, we advise players to take a note of their Player ID or Ally code down for their own record keeping, just in case they ever need to provide it. While you're in-game it'd be a good idea to jot down yours for yourself too. You never know when you'll need it. Standard smile

____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

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