Galaxy of Heros S7 Issue

[robmann77]

Any news in this yet regards up loading the new version To the Samsung galaxy S7??

[robmann77]

No! This doesn't work for the phones that are having problems with the device not being compatible...i tried it!

[Neque75]

I’m having the same issue:
I’m on iPhone 8 Plus, if I delete the game. When I reinstall it, it downloads a 5 MB file, a 19MB one, and when it tries to download the 153MB it crashes.

Tried clearing Safari cache and history, killing all apps, deleting and reinstalling app, even erased my phone completely and recovered from iCloud backup. Nothing works.

Any thoughts?

[robmann77]

Also worked for me! TY your a life saver!!

[Starkomat]

possible solution for android.

Game always crashed shortly after cantina was loaded.
Think it had something to do with google play profile. Dont connect galaxy of heroes with your google play conto. You can deselect the autoconnection with heroes in your google play profile in the google play app.
Worked for me. Good luck!

[justasitsounds]

It's your screen resolution. Change it from HD to FHD or higher, delete data from your Google play app and then open google play again.

Fixed it for me

[TrollerlolXD21]

I think it only works with screens 1080p and above?

[fuwic]

Contact EA via chat and the agent passed the blame to Google Play although EA is the one who updated the game. Currently on chat with Google Play. $20 says it's EA's fault

[rrmsr]

Me too

[TallboyC2XO11]

Same problem with an iPad Air, after updating to the latest IOS Software and afterwards updating the Game, it crashes when i start the Game