Never loading into game [ Edited ]

[minerKC]

Me and my brother have been trying to play for hours now and nearly every game we search for one of us doesn't load in, it takes forever to load the error for whoever doesn't load in, anyone else having this issue? Extremely annoying and ruining the game. We are both on xbox.

[EA_Kent · Accepted solution]

Hi @minerKC, 

Can we try out some troubleshooting to see if we can help with the errors you and your brother have been seeing? 

A good place to start would be with the basic connectivity troubleshooting steps from the EA Help website. If you're still getting the same errors after that check out the Xbox-specific errors as well. 

Let me know how that goes when you've got the chance. Thanks!

[EA_Kent · Accepted solution]

Hi @minerKC, 

Can we try out some troubleshooting to see if we can help with the errors you and your brother have been seeing? 

A good place to start would be with the basic connectivity troubleshooting steps from the EA Help website. If you're still getting the same errors after that check out the Xbox-specific errors as well. 

Let me know how that goes when you've got the chance. Thanks!