Never got apex coins

[Octane223431]

So I bought apex coins a few weeks ago with an xbox gift card and to this day have not gotten them. This happend to me before and had to talk to you guys. But it wont allow me to talk to a advisor i can only email. Please help i just want the wraith heirloom

[EA_Darko]

Hey @Octane223431 best thing to do is to chate with our live support team.

It's worth having your proof of purchase ready: https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/

You can contact our live support at help.ea.com.  

To  speak with a phone or chat adviser:

Click on your product APEX

Then select 'Xbox

Manage my Account'

Finally, you can choose to begin a chat or call

Darko