Help us improve Answers HQ! Take Survey No, Thanks

Never Got the 5,000 company coins for Completing Trial by Fire Challenges

by thebananacactus
Reply

Original Post

Accepted Solution

Never Got the 5,000 company coins for Completing Trial by Fire Challenges

★★★★ Novice

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GeForce GTX 1060
Enter RAM memory size in GB 8 GB
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen? N/A
When did this happen? (dd.mm.yy hh:mm) 16/5/2019 10:30pm
Summarize your bug I did all of the challenges on this week's Trial by Fire in order to receive the 5,000 company coins. When I completed those challenges it said that the coins would be in my armory. I checked my armory and it said that I had no shipments. I restarted the game several times to see if that would fix it... it didn't. I reported this to technical support to see if they could help me. They told me to repair, uninstall, reinstall, etc. I did all of that, and still have no coins. They then told me to report it as a bug because there is nothing else they can do.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? screenshots
What happens when the bug occurs? The game tells me that I have the 5,000 company coins but every time I check, I do not have them.
What should be happening instead? I should have the coins.

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GeForce GTX 1060
Enter RAM memory size in GB 8 GB
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen? N/A
When did this happen? (dd.mm.yy hh:mm) 16/5/2019 10:30pm
Summarize your bug I did all of the challenges on this week's Trial by Fire in order to receive the 5,000 company coins. When I completed those challenges it said that the coins would be in my armory. I checked my armory and it said that I had no shipments. I restarted the game several times to see if that would fix it... it didn't. I reported this to technical support to see if they could help me. They told me to repair, uninstall, reinstall, etc. I did all of that, and still have no coins. They then told me to report it as a bug because there is nothing else they can do.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? screenshots
What happens when the bug occurs? The game tells me that I have the 5,000 company coins but every time I check, I do not have them.
What should be happening instead? I should have the coins.

Message 2 of 42 (620 Views)

Accepted Solution

Re: bf coins promotion

[ Edited ]
Community Manager
Hey everyone 
 
There are no issues with this week's ToW on receiving company coins after completing the last challenge. However, you won't get a notification in shipment that you got it but will just be added to your company coins balance. So keep an eye there and while looking at examples everyone is getting their company coins but can be a small delay before getting the CC, I'm in talking minutes here. 
 
/Atic 

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP. High five 

* If someone has helped and solved your issue please accept it as a solution. Standard smile

---------------------------------------------------------------------------------------------------

View in thread

Message 25 of 42 (595 Views)

All Replies

Favorable Positions Quest and got no BFC

★★★★ Newbie

I finished Favorable Positions Quest and got no BFC in return  it says delivered to my shipment but it is not. i want my 5K BFC NOW 

Message 1 of 42 (499 Views)

Re: Never Got the 5,000 company coins for Completing Trial by Fire Challenges

★★★★ Novice

*Sorry for the duplication

Message 3 of 42 (618 Views)

Re: Favorable Positions Quest and got no BFC

★★★★ Apprentice

It is what it is, you won't get it. Support won't give it to you as well. 

 

Nice bug, right?

Message 4 of 42 (472 Views)

bf coins promotion

★★★★ Newbie

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number rtx 2060
Enter RAM memory size in GB 16
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 17.05.2019
Summarize your bug i completed all requirements but never received my bf coins from trial by fire week 8 !
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? check my account
What happens when the bug occurs? i got no bf coins
What should be happening instead? i should have received my bf coins for completeeng all objectives

completed all i needed to get my bf coins and sadly they never arrived );

Message 5 of 42 (541 Views)

Re: bf coins promotion

★★★★ Novice

Galdskoka, 

Excellent post. Thank you for starting this thread.
I'm also having the same issues. I completed all requirements for this weeks's objective and didn't receive my "Bions". 
I rebooted the game several times. Checked the integrity of the game files. Closed origin/reopened origin. Slept on the issue for 24 hours.

I've still yet to receive my points. This is extremely frustrating. 

Message 6 of 42 (528 Views)

Re: bf coins promotion

★★★★ Novice
Hi. I have the same coin problem I got and disappeared the next day, it's annoying.
Message 7 of 42 (512 Views)

Re: bf coins promotion

★★★★ Newbie

Having the same problem, although mine its happening using PS4, no PC

Message 8 of 42 (501 Views)

Re: bf coins promotion

★★★★ Novice

Same bug here as well nothing showing in shipments regardless of completeing the objectives.

 

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX1080Ti
Enter RAM memory size in GB 32
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 18.05.2019
Summarize your bug i completed all requirements but never received my bf coins from trial by fire week 8 !
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? check my account
What happens when the bug occurs? no company coins received
What should be happening instead? i should have received my company coins for completeeng all objectives

Message 9 of 42 (480 Views)

Re: Never Got the 5,000 company coins for Completing Trial by Fire Challenges

★★★★ Novice
Same here.....
Message 10 of 42 (509 Views)

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help