Network required problem with wifi

[oerkaymaz]

Hi, 

I have not play nba live on android phone with my wifi for 4 days. But i can play with mobile data. What is the problem? 

Note:I try all solution. 

[CapitanRoyon · Accepted solution]

Hello @oerkaymaz 

Do you see the same error when connecting via Mobile data?

Please try the Android troubleshooting steps at this links:

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

Let us know if there is any change. Thanks.

[EA_Barry]

@oerkaymaz 

If you have been able to connect via Wi-Fi in the past, try just turning your router off for a minute and then power it back on and retry when the router is fully booted up.

Thanks.

[oerkaymaz]

Hi, my problem has continued and while i play other EA game (need for speed), but i cannot nba live mobile.

I need help. 

[CapitanRoyon · Accepted solution]

Hello @oerkaymaz 

Do you see the same error when connecting via Mobile data?

Please try the Android troubleshooting steps at this links:

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

Let us know if there is any change. Thanks.

[Troyix3011]

its always stuck at "ready to tip off" and then a second "Network Required" pop up and im already connected to 5G wifi. wifi works on other game but nbalivemobile don't. and i already did all the solution and still not woking im using Cherry Mobile Flare S8, 3G ram 32G rom, Android 9 Mediatek Helio p23