Network connection issue

[RNC_hammer]

Really annoyed with nhl 19 for ps4. Past few weeks I’ve had trouble connecting to the EA servers. I get on once in a while, 90 percent of the time I don’t. Ps plus is active. Internet connection is excellent. All apps on ps4 work. Not internet Issue. Not happy at all considering I’m paying for a game, plus an online subscription to have access to online features that I’m unable to access.

[NHL_Live_Support · Accepted solution]

Please submit a ticket at https://help.ea.com/

They should be able to troubleshoot your technical issues.

[RNC_hammer]

Keep trying to log onto online features for nhl19 on PS4. Error has come up. Failed to retrieve data; please try again later. Error code: Ac1bc7348b878ac3-0000000000011013-debfa48daa4b137f. As well as. D9E1E5DCAF01 BF7D-0000000000009999- 8E80C2693CC9279C 

[NHL_Live_Support · Accepted solution]

Please submit a ticket at https://help.ea.com/

They should be able to troubleshoot your technical issues.