July 2021 - last edited July 2021
netbt 4311
Completly at randome it seems, the whole pc freezes and crashes. Sometimes it doesnt happen for hours, and other times it can happen every other game. I dont get any error from apex, or bsod code. Only in the event viewer i have the NetBT 4311. It only happens with apex, i have never gotten this fault with any other game.
Validating files dosent work
Updated all drives
Reinstalled grahpics card driver
Checked temps works fine
Used furmark to bench cpu and gpu
July 2021
July 2021
Hey @steffenbk1 if you system is freezing can you grab me a DxDiag: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
July 2021 - last edited July 2021
@EzyHawk
The OS build attached in the file
checked the device manager for updates on driver and theyre all up to date
But i do have NordVPN Installed, however i do not use it when playing apex. Only netflix and such. Does nordvpn cause it regardless of not being used?
I tried a even cleaner reinstall today, uninstalled it and removed any remanence of it in regidit, temps etc even got it on another ssd this time.
July 2021 - last edited July 2021
@EA_Darko
dxdiag file
July 2021
Hey @steffenbk1 seeing a number of errors there so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
Can you also try the game on a different Windows admin account to see if you have the same issue?
Let us know how you get on.
Darko
July 2021
July 2021 - last edited July 2021
Ive updated to the latest windows 10 build also sfc scanned. And now have tried multiple different Nvidia drivers to to check, but none of it has resolved my issue. I dont however think the NetBet i have in the event viewers is the cause since i figured out it comes at the startup after i have to do a hard reset of the computer. Then there is litrally zero leads i have to go on to try and get this issue resolved. I was wondering what my system was reading so got a pic of the specs when the game froze in game.
Also i have tried:
Windowed mode
Different video options and resolutions
Yet another drive to install it on
July 2021
Think i've fixed it. I have played all night without any crashes
So after i did another clean install of the newest nvidia driver, i tested it and it crashed. Then i went into 3dsettings in nvidia control panel and set the power to maximum performance. After this i have had zero crashes so far
August 2021