November
Hi there, @Hailscol.
I moved your post to the NHL forums as I believe you're referencing an issue with that game. If so, Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll get this resolved for you. Thanks!
Try these steps first to clear up any problems you may have when connecting to an EA game.
Troubleshoot and test your connectionReset, update, or link your account information.
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