Needing help !!!!

[EA_David]

Hi all, I don't have a substantial update, but this is being looked into and I wanted to let you know this hasn't been forgotten about. 

Thanks. 

[Opostrophe]

The season ends in less than a week, right?  Would be sad if players couldn’t make a high rank in time for the rewards.

[DuckaldTheGreat]

Cool. Thanks for the info! Glad you are working on it!

Spoiler

:ealarge_smile

Spoiler

[DuckaldTheGreat]

Something weird happened with that reply

[ritchie176]

+1
following this thread

[DarrylX2]

One of my family’s PvZ heroes account is not working also after updating to 1.30.4.

The home page does not show battle mode nor friends button and challenge button moved down, just like screenshot attachment in original post.

Please refer to my EA case #46414050

But two of our family’s accounts do not have that issue.

The one account with the problem has the age very low but the other two over 20.

Seems that the problem is related to under age accounts.

[Jeanne415]

Same issue here, 1.30.4, iOS 12.1.3. I suspect my account is underage since I set it up for my son

[EA_David]

HI all, I'm seeing some reports from players who can access Multiplayer again. Can you check again now?

Thanks. 

[Tlatoani29]

It is still not available to me, I restarted the iPhone, should we get/install some patch?

[Opostrophe]

iOS here, no change ; the menu is still missing multiplayer.  I’ve restarted the device and checked for updates.