Need help my game crash since last night Apex_crash.txt file is here

[Lexaezel]

Hello i just got crash since last night and this is apex_crash.txt file please someone can solve this error maybe, is this happen cause new windows update or any issue ????

[Bonzay0]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number EVGA 2080ti Ultra XC
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? Bonzay0
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. BumbumboozledTTV
Which Legend were you playing (if applicable)? Caustic
Which Legends were your squad mates using (if applicable)? Mirage, Lifeline
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Bridges
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Jumping
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3-4
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Crash
What should be happening instead? No Crash
Steps: How can we find the bug ourselves? I dunno, I included a crash file

‌

This is the third time today that it happened to me...

[krypFPS]

Hello,

I am crashing around 2 our of 6 games with an Apex_crash.txt, I dont know what to do but I tried every config I saw in the forums, reinstalling the game, etc.

crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_BREAKPOINT: 80000003
}
cpu: "Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A810B
ntdll: 000000000008FD56
ntdll: 00000000000A46AF
ntdll: 0000000000004BEF
ntdll: 00000000000A341E
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 1
rbx = 0x00000095D4DBBCD0
rcx = 0
rdx = 32
rsp = 0x00000095D4C0F5D0
rbp = 377 // 0x00000179
rsi = 0x0000022546421760
rdi = 1914 // 0x0000077A
r8 = 0
r9 = 22714 // 0x000058BA
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x00000223DFC96650
rip = 0x00007FF77D9E2DCA
xmm0 = [ [1.2247676e+14, 0, 0, 0], [0x56DEC8B0, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [5.8322247e+14, 0, 0, 0], [0x58049C04, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.7618909, 0, 0, 0], [0x40B86169, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [7.0569775e+14, 0, 0, 0], [0x58207504, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1.4709065e+09, 0, 0, 0], [0x4EAF5881, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [1.4709065e+09, 0, 0, 0], [0x4EAF5881, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [385641.06, 1071225.3, 2099601.3, 5184730], [0x48BC4D22, 0x4982C3CA, 0x4A002645, 0x4A9E39B4] ]
xmm9 = [ [38564108, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x4C131C43, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.30000001, 0, 0, 0], [0x3E99999A, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

[EA_Blueberry]

Hi, @Lexaezel  @krypFPS  @Bonzay0 

Would you be able to attach a DxDiag for us? Have you checked to see if there are any new Windows updates or new driver for your video card?

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

[krypFPS]

Of course, I have installed the latest nvidia driver for my 1080 ti, and my pc, also windows, is completely updated, this is my dxdiag 

[Lexaezel]

Yeah my driver is up to date and this happen after i update my windows, then lastnight i try uninstall newest windows security update after 2 hours play crash not shoowed again i will update what actually happen if i still have any crash

[Bonzay0]

Driver weren't updated but it was the previous one, shouldn't effect the game... I updated them and we will see today if it still happens.

I also included my dxdiag to this post.

[Konform103]

@Bonzay0 :
Hey man can u update ur F5b (beta version) bios to F5.. If u are willing try removing all but 1 memory stick on ur motherboard (it worked for one guy).. I'm not saying to leave ur pc with less ram but u can slowly start figuring out whats going on.. If u have any OC going on i would temperarily turn it off also ram no more than DDR4-2666 even if u have xmp

I play caustic too so we know entropy is the natural order of the universe

[Bonzay0]

Not going to remove my OC or a memory stick for a game that should work with this kind of hardware in this day and age.

I'm not looking for a workaround I want a fix.

Also after updating my graphic card driver I get the crashes more frequently...

[krypFPS]

I reported a crash like 4-5 messages ago, Atm it seems my crashes stopped, I marked on check the Run as administrador to the Easyanticheat app inside the origingames/easyanticheat folder

Also down my MHZ ram speed from 3200 to 3100 (they are 3000mhz ones but a bit OCed)

Also upgraded my cpu voltage just a bit