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Need for speed heat lost money rep and progression

by Xx-Velpa-xX
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Need for speed heat lost money rep and progression

★★★★★ Novice

Product: Need for Speed Heat
Platform:Sony Playstation 4
Summarize your bug I was Finishing my last off road races. I lost connection i restarted the ps4 when i got back on it says the inventory was not matching i need to sync in order to play online i hit yes. I went backwards wlfrom 21 rep to 20 rep and next day to rep 4 . Money from 300,000 something to 14,000 to 5,4000 restarting the whole progression.
What car were you using? Mercedes C63 amg coupe i got from deluxe edition with the best customization color purple
Was the car your own build or downloaded from the in-game community? Personal Build
What was the last event you played? It was the last off road race around frontera hills or fort Callahan dont remember but i was the last one. I
Was it a day or a night event? Day Event
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? I was playing got kicked out of the game while racing.
What happens when the bug occurs? I started the application game to play right away and sync happened losing all the things i said on the summarizes box.
What do you expect to see? To get my rep back progression and money. So i can start racing again very disappointed i dont want do all thise races and missions again.

I have some pictures and trophies i got while racing 

Message 1 of 59 (7,327 Views)
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Re: Need for speed heat lost money rep and progression

Community Manager

@Xx-Velpa-xX Thank you for the detailed post. 

It looks like you're on PS4, can we check what your PSN ID is?

Thanks. 

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Message 2 of 59 (7,274 Views)
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Re: Need for speed heat lost money rep and progression

★★★★★ Novice

Xx-Velpa-xX

I really really i want to go back and play but i dont to keep doing the same thing and losing wverything all over.

Message 3 of 59 (7,249 Views)
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Lost of game data money and cars...

★★★ Novice

I got to play last night and all my progression was gone cars,money,and even the starter car is gone. I just like some of the other fans to this franchise. Can ea just start us back off till where we can get our stuff back. Before the error occurred. Just like others I put time hrs and not to mention the grind for the ultimate parts that are now locked and have to be unlocked again.  I think it's only fair if we can start off where we left off at before this problem. This is the only problem I have with the game of right now the rest of the game it great. Can we get a response back on what's going on. Does anyone else have this problem or had this issue? 

Message 4 of 59 (7,054 Views)
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Lost my cars bank and Rep levels

[ Edited ]
★★ Newbie

Product: Need for Speed Heat
Platform:Sony Playstation 4
Summarize your bug I had just beat the campaign and started to buy parts for another car when my power went out, I reloaded everything and when I did I was rep lv20 even tho I had just beat the game which the last mission you have to be Rep lv30 to start, even though it doesn't show the last mission I checked my achievements and it showed the achievement for completing the last mission. This bug lost me two cars The Ford F-150 Raptor and the Lamborghini Huracan Performente and even 10 levels or Rep
What car were you using? The Lamborghini Huracan Performente
Was the car your own build or downloaded from the in-game community? Personal Build
What was the last event you played? The last Campaign Mission
Was it a day or a night event? Night Event
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? No idea
What happens when the bug occurs? It takes away items you already had such as cars, bank, and Rep levels
What do you expect to see? I would like too get the cars Rep and bank I had lost returned

This bug ruined my experience and time I had playing this amazing game

Message 5 of 59 (7,235 Views)
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Need for speed heat

★★★ Novice

Product: Need for Speed Heat
Platform:Sony Playstation 4
Summarize your bug I am rep 50 but all my money cars and ultimate parts are gone and I’m getting frustrated we need this fixed immediately!
What car were you using? Chevlette c10
Was the car your own build or downloaded from the in-game community? Personal Build
What was the last event you played? None
Was it a day or a night event? Day Event
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I have no clue it just happened to me out of the blue
What happens when the bug occurs? It gets rid of all my cars money and ultimate plus parts
What do you expect to see? This bug fixed immediately! It’s happened to plenty of people and we need it fixed !

  1. Product: Need for Speed Heat
    Platform:Sony Playstation 4
    Summarize your bug I am rep 50 but all my money and cars is gone please help very frustrated. Please get this fixed immediately!
    What car were you using? Chevelette c10 stepside
    Was the car your own build or downloaded from the in-game community? Personal Build
    What was the last event you played? Day time mode
    Was it a day or a night event? Day Event
    How often does the bug occur? Rarely (0% - 9%)
    Steps: How can we find the bug ourselves? It happens on random
    What happens when the bug occurs? All of my cars and money and ultimate parts disappear
    What do you expect to see? This bug fixed and all of are money and cars back

Message 6 of 59 (7,232 Views)
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Re: Need for speed heat lost money rep and progression

★★ Novice

You are lucky my friend,i lost 4.5mills,i i lost few cars and my engine upgrades doesnt work!they told me that this will be fixed but its day #6-7 for some guys and #3 for me!!! I dont even know if im going to get my stuff back BUT since i didnt bought the game at least i didng gave EA money!good thing i rent it so i can see if i should buy it or no ! If i have that problem till weekend BB EA,BB NFS

Message 7 of 59 (7,194 Views)
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Re: Need for speed heat lost money rep and progression

★★ Apprentice

@Xx-Velpa-xX 

 

I do believe I have found a temporary solution to your problem, and I hope this helps

 

Steps to fixing this issue -

 

- Power down your PS4

- When powering up your PS4. Hold down the power button until your console beeps for a second time. It will bring up a safe mode menu

- Connect your PS4 controller to the console with the USB Charging cord that you receive with the console. Press the PS button

- A menu selection will come up with a few different selections. Go down to the "Rebuild Database" option and select "yes". Your console will then go through the process of rebuilding your database. DO NOT SHUT OFF THE PS4 DURING THIS PROCESS OR YOU WILL MESS UP YOUR ENTIRE HARD DRIVE!!!!

- After your PS4 is done performing the rebuild database operation. Go back into NFS Heat, and select "Solo Session" in the main menu. Once you are inside of the garage in the game. Back out to the main menu

- Once you are at the main menu. Select the "online session" option, and a prompt will pop up on the screen where it's going to say that your local inventory doesn't match the one online. It will also ask if you want to upload your local inventory. Select "Yes", and load into an online session.

- Once you are in an online session all of your progress should be back.

 

I believe the underlying cause of all of this is data corruption. There's an autosave prompt in the game that goes on at the most inconvenient times. Which in turn if the game crashes while the autosave prompt is performing it's operation. It will cause your data to corrupt. While playing the game it's also a good practice to make sure to back out to the main menu before exiting the game. I hope this helps!

 

Cheers!

adamburger16

Message 8 of 59 (7,192 Views)
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Re: Need for speed heat lost money rep and progression

★★ Novice
@adamburger16 Did that work for you buddy?
Message 9 of 59 (7,185 Views)
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Re: Need for speed heat lost money rep and progression

★★★★★ Novice
@HONDACRXK24 Yeah i got the deluxe suks for me if they don't fix it. I want to play but im not going to play until they come out and say something about it. Im not going to lose my time again. I thought this was the come back for need fo speed but i dont know now Frown. Next time maybe should rent lol.
Message 10 of 59 (7,169 Views)
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