Need a Secret key to my account for star wars

[vampyerk]

i have sent about 4 emails to ea about this and no reply and all i need is my account secret key token off of the display name VictorKnight so if someone on here can help me 

i would like that a lot but my account hasn't been used for a few years so i still know the user name and password if not i can reset it  but i believe i have them just not the secret key

which i believe was on a mobile device. so if someone can please help me with this problem thank you.

                             victorknight

[proxos666]

@vampyerk 

If you sent the email to support@swtor.com then that is the right place you need to wait though as current ticket queue is running at 10 days response times

[vampyerk]

@proxos666 ok thanks for the info

[proxos666]

@vampyerk 

Have you tried removing the key per http://help.ea.com/en/article/swtor-security-key-faqs/ ?

[vampyerk]

@proxos666 i have tried that and it was a failed attempt