Need For Speed Payback Deluxe Edition Upgrade not installing

[oChitWalltap]

I bought the Deluxe Edition Upgrade a few months ago, and while I did receive the Speedcross update and the two cars that came with it, I didn't get anything related to the Deluxe Edition besides five premium shipments.

I go into the Store section on the home and it tells me that I've purchased it, but when I press on it to install it it just replays the "slide left" sort of animation that happens when you switch from "Start" to "Store".

If anyone knows what's happening and can fix it, it'd be much appreciated.

[EA_Barry · Accepted solution]

@oChitWalltap

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

[oChitWalltap]

Also sorry if this is in the completely wrong place, I've never used this site and I don't know how it works

[EA_Barry · Accepted solution]

@oChitWalltap

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

[Aubiro]

Hi

I've brought the need for speed deluxe upgrade but unfortunately it is not installing.

Please some advise

Thanks

[Pineapple_2196]

Hopefully no one has this issue anymore, but contacting EA will not get those packages redownloaded. First, on your home screen, find NFS Payback. Before launching, press down on the directional pad. It should pull up some game info. On the left you will see a list. Scroll down to Playstation Store. Then on the right you will see a new list. The top one will say "Your Add-Ons". Click on that and it will direct you to the DLC you have bought for the game and all you have to do now is simply press download on the premium car pack and high roller packs. That's it!

[rageaster]

Thank you very much!

[kedove]

THANK YOU!! I have honestly been on the phone with PlayStation and EA all freaking day and no one else could solve this for me. It’s ridiculous. You’re a lifesaver!