Nalanis summer gateway house

[mhg4xrh]

I recently purchased nalanis house and I can’t find it anywhere!!! I’ve looked everywhere it could be. Help?!!? What should I do please give step by step!!

[EA_Solaire]

Hey there @mhg4xrh,

To place a house template, you'd head into Build/Buy mode, and click the Designer Homes Catalog button at the lower right-hand corner. From here, you should be able to locate and place Nalani's home.

Are you not seeing it in the catalog here? 

[nny4rqx]

It‘s not there, I restored my purchases aswell. I don‘t know what to do next.

[EA_Solaire]

@nny4rqx 

If it's still not appearing for you, please go ahead and create an in-game help request following the steps here so the live support team can look into this purchase with you a bit further. Here on AHQ, we don't have access to your account details, so we aren't able to investigate this with you here.