Re: Nalanis summer gateway house

by EA_Solaire
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Original Post

Nalanis summer gateway house

★★★ Newbie

I recently purchased nalanis house and I can’t find it anywhere!!! I’ve looked everywhere it could be. Help?!!? What should I do please give step by step!!

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Re: Nalanis summer gateway house

Community Manager

Hey there @mhg4xrh,

 

To place a house template, you'd head into Build/Buy mode, and click the Designer Homes Catalog button at the lower right-hand corner. From here, you should be able to locate and place Nalani's home.

 

Are you not seeing it in the catalog here? 

 

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Re: Nalanis summer gateway house

★★★ Newbie

It‘s not there, I restored my purchases aswell. I don‘t know what to do next.

Message 3 of 4 (335 Views)

Re: Nalanis summer gateway house

Community Manager

@nny4rqx 

 

If it's still not appearing for you, please go ahead and create an in-game help request following the steps here so the live support team can look into this purchase with you a bit further. Here on AHQ, we don't have access to your account details, so we aren't able to investigate this with you here. 

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