December 2020
I’m having issues where the game will freeze and crash. It happens 1/10 games. Randomly during the game. Any time for no reason. I’ll be playing then I get a weird freezing sound and the game crashes and puts me to the Xbox Home Screen. I am currently using my Xbox series x but it also happens on my one x. I’ve tried uninstalling and reinstalling the game as well as tried on an external drive and the onboard ssd. Please help.
December 2020
Hi there, @xxkillabeatxx.
Which mode or modes is this happening? Also, do you have the game installed on an internal or external hard drive. Thanks!
December 2020
December 2020
Sorry about that. I see you had already mentioned trying both internal and external. Anyway, this is a pretty tricky one since it's happening on both consoles. Since it's only happening with clubs, it could be an odd combination of customizations or a unique series of events. Have you noticed anything about when the crash happens? Like, always happening on a PP/PK or when a player gets injured or a fight occurs, etc.
December 2020
December 2020
One weird issue we've seen with WoC, mainly when it comes to Threes, is having a custom gamerpic can cause games not to connect. Your issue is a bit different, but it's still an odd one. If you have a custom gamerpic, try swapping it with a default one and let me know if that helps or not.
December 2020
December 2020 - last edited December 2020
Do you have another console you can try? That would help us rule out any hardware issues. Also, it can't hurt to clear your persistent storage. To do that go to Settings > Devices & Connections > Blu-ray > Persistent Storage. It's a long shot, but we're running out of things to try here. Do you recall if this started happening after changing any of your equipment?
December 2020
December 2020