November 2020
Nothing for November. Missing 3 diamond packs, synergy, and cover athlete packs so far. Don’t want to buy any players because I have 17 80+ players owed to me so far so team is still a little ragged.
November 2020
I made the mistake of buying more players. Out of habit from previous games. Now that’s even more I’ve put in to a game that still owes me multiple packs
November 2020
Hey, NHL fans.
Received word the fix went in today to deliver the missing pre-order content. Jump into a HUT game and then restart your console if you still don't see them. Can anyone confirm for me if they received their content?
November 2020
Can confirm!!! Finally yes!!! Thank you so much blueberry for sticking by us and providing updates. A long time coming and I’m grateful.
November 2020 - last edited November 2020
Got everything but still missing one diamond pack. No big deal I’m sure I can get someone to fix that now. Thanks for all your help.
November 2020
That's great news!
@emmalkin66
Please reach out to our Support team so they can just double-check your account to make sure it wasn't received. They should be able to grant it if they can verify you didn't get it. They had to hold off before on grants because this was being handled by the NHL team, but for fringe cases like this they are geared to make sure you get what you paid for.
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Good luck on the ice and thank you so much for your patience on this.