October 2020
October 2020
I contacted Sony multiple times each time they say to contact EA. Guess it's easier to pass the buck on this one because it's a major screw up, hey? I think you owe us apology packs because when people pay over a hundred dollars they expect to get what was advertised.
October 2020
October 2020 - last edited October 2020
@EA_AljoAny update
October 2020
Since we don't have any visibility into your orders, we can't confirm what was supposed to be received. This is why we keep referring everyone back to the retailer they purchased the game from.
October 2020
October 2020
I understand, but there's nothing we can do about this. If it's addressed by us, we'll make an announcement. For now, the retailer you purchased the game from will need to assist.
October 2020
October 2020
Its been almost 2 full days since pre order early access and I have still not received my cover athlete veteran choice or both my diamond packs. This cost me almost 130 dollars and am beyond frustrated that teams im playing all have this content but I don't. This needs to be fixed like asap. This is not fair at all. Where is the fix
October 2020
It's possible, but they should have been received by now. You're welcome to wait or contact the retailer the game was purchased from for assistance.