October 2020 - last edited October 2020 by EA_Blueberry
Hi,
I have paid 2300 CZK (about 99 dollars) for NHL 21 deluxe edition... there are so many bugs, its unplayable. I cannot see pack opening animations and cards from that pack, after that I have to restart this game every time. I cannot see customization of my be a pro or chel player (like helmets, heads, eyes and so on...). Its awful. I have spent that big amouth of money for this??? I wanted to play NHL from tuesday. Now is friday and nothing is better. This is just a big disrecpect for every fan of EA NHL. I want my money back since I can only play play now matches.... Yea and btw rosters are also old and drafted players are not in their NHL Teams because in NHL 21 current roster they havent been drafted yet. So that means that I dont have them in my franchise at the beggining of the season which makes this mode not really playable. There was also a bug in HUT Rush in team draft but thats minority. So many issues for my 99 dollars.... I am really unhappy right now and I want some compensation. Thank you.
EA_Blueberry: Edited post title
Solved! Go to Solution.
October 2020
October 2020
October 2020
Looks like I’ll have to do the same!
what about all the packs you get with the deluxe edition? Do you know if we will lose them if we delete and reinstall the game?
October 2020
October 2020
Hello, @matteus25
As others have said, deleting and reinstalling the game and update has been resolving this for most people. You also need to make sure you do not load into the game until the installation is complete for both.
As far as rosters go, an update was released yesterday. To get it, go to Rosters > Active Roster.
October 2020
October 2020
You're very welcome! If you have any other issues, please let us know. Good luck on the ice!
October 2020
I've been do the reinstallation like six times now. Not working. I'll try now for 7 times. If this game doesnt work now I am really disapoint. I just want my money back.
October 2020
October 2020
This was fixed in Patch 1.01