November 2020
You really need to run the test on a wired connection since that is what you play on. Can you do that? Wireless connections are significantly worse so it won't be accurate to what you play on.
November 2020
Yes, of course. Should have done it at the first time. Here is the new UO Trace with Wired connection.
November 2020
Thanks! You're getting a little packet loss and some high ping times before reaching our servers. Can you run the test again, but use the European server that is listed in the instructions? It's possible the high pings are due to the distance to the server you're testing with.
November 2020
November 2020
November 2020
You could DMZ your router if you like, but if those ports are already opened, they wouldn't need to be done again. Unfortunately, I can't think of anything else to suggest other than contacting your ISP to see if they may have some suggestions.
November 2020
November 2020
You just need to open the NHL ports, but it can't hurt to open the PS4 ports. Hopefully, that helps! Let me know what happens.
November 2020