delayed reactions of players

[EA_Aljo]

@MaraSGc 

If you're asking how long the video should be, it just needs to be long enough to show the problem. I want to see if there's any visible lag or if it might just be due to the differences with how you and your opponent are playing. For example, if you don't manage your lines well and are hustling a lot, your players could be fatigued

[kirklohnes]

Hi,

Similar issue with replays being slow, jerseys on players having tons of movement even when stationary on face offs, delayed button reactions for shoot and pass. I am playing offline, be a pro mode, Xbox one, complete digital download of game. Only game present on the internal hard drive.

Its ruining the game

cheers

[EA_Aljo]

Hello, @kirklohnes.

Did this just recently start happening or has it been there for a while? Also, what system are you playing on and have you power cycled it since this started occurring? Thanks!

[kirklohnes]

Hi!

i am currently using the XBox One

It started happening within the last 10-14 days. Conincidentally after the cup was won and was moving into a second season.

I did the 10-second power button hold while on, restarted NHL 20 and we are working again. No slowdowns on replays and between whistles, no weird jersey movements, and the buttons are reactive again.

Sweet

Thank You!

[EA_Aljo]

@kirklohnes 

Great! Glad to hear it. You're very welcome. If you have any other issues, please let us know. Good luck on the ice!

[MaraSGc]

Hello, here is a video where everything is delayed, but unfortunately you can't tell much from that video.
https://www.youtube.com/watch?v=tE5L0EggO-M&feature=share

[EA_Aljo]

@MaraSGc 

You're right. I'm not seeing any lag in that video, but input lag is hard to see without showing your controller as well. Are you on a wired or wireless connection?

[MaraSGc]

I have basic wireless technology at 5 GHz. WiFi connections often still allow sufficient speed (30 Mbps) and low latency (typically 20 ms), but the PS4 is connected to the router by cable.

[EA_Aljo]

@MaraSGc 

That's good you're on a wired connection. Can you run another UO Trace and screenshot the results? Make sure your PC is using the same wired connection you play on. Thanks!

[MaraSGc]

Hello, yes I will do a test in the next few days, but I will start the match and everything is great, but in the second period it's delayed so that it can't be played, but the ping still shows me a good 25ms ..