December 2022
Hello,
I have downloaded the game with steam, got refunded, then get it on origin. I have in my collection. I can download it. But I dont have the play button.
When I try to launch the game directly with the .exe, i have the following message :
this title may have been downloaded to your device by another user who owns the game. Log in to a different account or restart the app to try again.
It's me who downloaded the game.
I have the game and the key.
I have restarted the app, cleared the cache, the computer, etc.
Can't find a solution.
Solved! Go to Solution.
December 2022
December 2022
December 2022
you were partially right.
You need to
What was my issue exactly since now it's fix ?
EA doesnt know the difference between a EA version of the game and your steam version of the game. By default, they will install the steam version.
December 2022
Hi,
I bought the game through steam and have been playing fine until now.
Suddenly after launching the game through steam this error keeps coming up on EA play app.
”You don’t have access.
This title may have been downloaded to your device by another user who owns the game. Log in to a different account or restart the app to try again.”
Restarting the game, steam, EA, didn’t work.
Restarting PC didn’t work.
Stuck!
Any help would be appreciated.
Thanks.
J
December 2022
I closed steam, launched EA first.
Launched through EA first, error - managed via steam.
Launch steam, launch game, seems to work now.
January 2023
I have the same problem but I dont get how u can download the game from origin or EA app when they virtual key that I have is in steam
February 2023
hello, O' great knowledgeable one, lol, but honestly, was woondering if i purchased and downloaded the game through steam and the EA App keeps launching everytime i try and run the game through Steam, and when EA opens up, my screen will flash a few times as if the game is trying to load, screen goes black/blank and then just keeps closing to EA App, i havent been able to play since the Origin switched to the EA App whatever... I do have a savefile from the game using Origin App due to the game never running under EA App it has always stuttered and gave a black screen and dropped back to EA App.... I am at my wits end on the internet looking for a direct answer so when i came up this post, sorry i had to reply with a question of my own, in similar relation though
April 2023
I have the same problem but I didn't buy it off steam it's thru Xbox Game Pass Ultimate
@OpsVictor wrote:Hello,
I have downloaded the game with steam, got refunded, then get it on origin. I have in my collection. I can download it. But I dont have the play button.
When I try to launch the game directly with the .exe, i have the following message :
this title may have been downloaded to your device by another user who owns the game. Log in to a different account or restart the app to try again.
It's me who downloaded the game.
I have the game and the key.
I have restarted the app, cleared the cache, the computer, etc.
Can't find a solution.
April 2023
Yep, same problem here with Xbox Game Pass too. Cant play NFS Unbound.
April 2023
New name, new look, same great benefits: EA Access and Origin Access are now EA Play.
Get more info on the change here.Reset, update, or link your account information.
View more on EA Help