November 2019
I have tried all day to fix my NFS Heat.
I dosent wanna launch at all when i hit play it loads up to a black screen stays there for maybe 10seconds after that it just closes.
I have talked all day with @eahelp on twitter they have tried everything they can and didnt get closer to making the game launch.
.
I have
AMD Ryzen 7 2700x CPU
16gb RAM
RTX 2070 Graphic card
Windows 10
And i have DirectX 12
Somebody that can help me with this?
I have some pictures from the start of the conversation with eahelp on twitter.
November 2019
Perform a clean install of this "Studio" driver set: https://www.nvidia.com/download/driverResults.aspx/153217/en-us
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Your machine may be defaulting to the video processing on your CPU rather than your GPU.
Make sure your display is connected to your video card and not your motherboard and then follow these steps:
Please try this and let us know if you are good to go. Thanks.
November 2019
November 2019
Seem like it’s happening to me as well
game close by itself after try to click play
it show black screen for few sec then close
November 2019
Hey @illegalSubwoofer @BLVCKxTRVP, are you running any overlays?
What you can also try remove the document folder for Need for Speed:HEAT, and start the game up.
Let me know if there is anything helping out!
/Atic
February 2020
What about on console?! I spent $70 on this game last Thursday and can’t get the game to accept the “a” button at start. My controller works with all my other games 3 being NFS titles. Can’t get in touch with anyone as to a fix and can’t get a refund on the game.
February 2020
@kobbone24 wrote:
What about on console?! I spent $70 on this game last Thursday and can’t get the game to accept the “a” button at start. My controller works with all my other games 3 being NFS titles. Can’t get in touch with anyone as to a fix and can’t get a refund on the game.
This is currently an on-going issue for Xbox One users playing NFS Heat.
There is a temporary workaround for this issue in the link above.
February 2020
After this update your game will not load up on xbox one at all. So are you going to be able to fix this as there's no more ghost. So what are you doing about the problem. You eahelp staff are rude calling me thick. I must use official controllers ie I use elite v1 and elite v2 pads so there not official xbox controllers then eh.. Staff name was boss. So I ask again are you fixing the problem or not.
March 2020
I'm having the exact same issue and sometimes the game just launches randomly.. and if I exit and try again it would be back how it used to be.