NFS Heat is not launching on Steam

[fastbyte17]

I bought NFS Heat Deluxe Edition on Steam and it launched perfectly the first time with Big Picture Mode. However, the next time I tried to launch it, it didn't launch and it was hanging up on a black window. I tried verifying the integrity of game files and there was nothing missing. I reinstalled the game and that did not solve the problem either. The game however launches perfectly when launched through Origin. I want to be able to play it through Steam as I bought it there. Please help me

[EA_Atic · Accepted solution]

Hey, @fastbyte17  make sure that all drivers for windows are up to date, also worth to reinstall the GPU drivers for your PC.

You can also try to do a clean boot to see if there any programs messing with Need for speed: HEAT  and turn off any overlay programs for example Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have? 

Let me know if this works or not for you.

/Atic

[EA_Atic · Accepted solution]

Hey, @fastbyte17  make sure that all drivers for windows are up to date, also worth to reinstall the GPU drivers for your PC.

You can also try to do a clean boot to see if there any programs messing with Need for speed: HEAT  and turn off any overlay programs for example Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have? 

Let me know if this works or not for you.

/Atic