NFS Heat Studio not sending verification email

by WeylandNZ
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Original Post

NFS Heat Studio not sending verification email

[ Edited ]
★ Novice

The app is not sending a verification email to any email attached to my EA Origin Account  - this means I cannot associate the app to my Account to unlock the secret cars and in the future transfer to the game.

Email providers tried:
Gmail
Hotmail
Corporate provided outlook

Phone Model:
Huawei Mate 10 Pro

I'm using the latest version of studio but this has been a consistent issue since launch


Message 1 of 15 (7,528 Views)

Re: NFS Heat Studio not sending verification email

★★★ Newbie

Same here still waiting for the verification email

Message 2 of 15 (7,464 Views)

Re: NFS Heat Studio not sending verification email

★★★ Newbie

Same here..... EA where you at?

Message 3 of 15 (7,280 Views)

Re: NFS Heat Studio not sending verification email

★ Novice

Same. I'm so bugged about this; I'm unable to get to the cars I want! Every time I try inputting my email, it just shows "error". 

Message 4 of 15 (7,228 Views)

Re: NFS Heat Studio not sending verification email

★★★★ Novice

Just reach out to the advisors. They will help you get a code. 

 

https://help.ea.com/en/contact-us/?product=need-for-speed-heat 

Message 5 of 15 (7,056 Views)

Re: NFS Heat Studio not sending verification email

[ Edited ]
★★★ Novice

I spoke with 5 different advisors, not even joking. They dont understand that code that you have to enter to verify your email in the app is 5 digit not 8. If someone has a solution please let me know. They have given me bunch of 8 digit codes that wont work.To add to this i get a notification  same as everyone else email has been sent but code never arrives.

Message 6 of 15 (6,898 Views)

Re: NFS Heat Studio not sending verification email

★ Novice

Did you fix your problem I have the same problem and no one can't help me

Message 7 of 15 (6,772 Views)

Re: NFS Heat Studio not sending verification email

★ Novice
@WeylandNZ This is beyond a joke! I have the exact same problem and was on phone to an advisor for ages! I kept telling him i need a 5 digit code not an 8 digit! I send the verification through the app but I never receive it! It is really annoying me and needs to be fixed! Once again beyond a joke EA!

Please let me know if you have found a solution or if you know of any way to fix this! Thankyou!
Message 8 of 15 (6,693 Views)

Re: NFS Heat Studio not sending verification email

★★★ Novice

Still no fix for this, just tested it again, no email received 

Message 9 of 15 (6,398 Views)

Re: NFS Heat Studio not sending verification email

★★★ Newbie

Same here... No code....

Message 10 of 15 (6,303 Views)