Item Synchronization failure?

[keteracel]

From EA customer support chat session:

• I have just consulted with specialist team regarding your issue. Please first of all, accept my apology for the inconvenience caused. I would like to inform you that there are some technical difficulties going on and there are many players who have reported the same issue. Good thing is that this has been brought into the notice of the Studio Team and they are diligently working to fix it as soon as possible. Your patience and cooperation will be highly appreciated.
  11:21 AM
• Rest stay assured the team shall take care of this for you

[GhostRider12897]

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@keteracel wrote:

From EA customer support chat session:

• I have just consulted with specialist team regarding your issue. Please first of all, accept my apology for the inconvenience caused. I would like to inform you that there are some technical difficulties going on and there are many players who have reported the same issue. Good thing is that this has been brought into the notice of the Studio Team and they are diligently working to fix it as soon as possible. Your patience and cooperation will be highly appreciated.
  11:21 AM
• Rest stay assured the team shall take care of this for you

---

Exact same thing they tell everyone.

[NItrous242]

Yea I literally just had this problem but I didn’t try and purchase anything i got the error code and next thing you know I try and log back in and when I did I lost all my money and cars 

[BAVARIANxBADASS]

@keteracel They've said that for a month now.

[xdBigBiscuit]

@akvetchmir545 Did it give you all your money and cars back?

[Raffenshwaggen]

@6Tn1ne same here, my younger brothers account is on my xbox but it shows his name at times while using all my save data.

[JamesSlice]

For those who purchased through PSN... If you purchased with a credit card, file a dispute for the charge. I started the process a few days ago. If you used PayPal, file a claim. 


Link this thread with the dispute or claim. 

[ivyminerva]

@GhostRider12897 me too, just dont play solo, your save file should be okay. I've been playing it for 2 weeks and had no problem since.

[NoSLynX]

Same here. Coming back to the game after a pause. I had over 50 cars and a few million in cash, all of it gone. I'm on PC though.

[R3LLYN1QQA]

same but thankfully i have all my cars still just lost 4 mil tho from grinding