NEW UPDATE FAILING (PS4)

[rolandzak1986]

Hello everyone,

Few days ago battlefield 5 had a new update, and since then i cannot update (update failed error). i tried removing and installing the game again, i also tried to reset my ps4 to factory settings and try again. still the problem is not fixed!!  cannot play online anymore, its ridiculous! anyone can tell me how to fix this ?


Thank you

[iluminatethesky · Accepted solution]

Hey @rolandzak1986,

Sorry to hear about this.

Have you tried any of these steps?

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/

I would also recommend trying to Restore your game licenses, and doing a hard reset on your console.

Go to Settings > Account Management, and select Restore Licenses. Click OK when done.

Let us know if this works for you.

Thanks  

[iluminatethesky · Accepted solution]

Hey @rolandzak1986,

Sorry to hear about this.

Have you tried any of these steps?

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/

I would also recommend trying to Restore your game licenses, and doing a hard reset on your console.

Go to Settings > Account Management, and select Restore Licenses. Click OK when done.

Let us know if this works for you.

Thanks