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Re: NBA Live fails to connect to server

by stevenomes
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Re: NBA Live fails to connect to server

Community Manager

Thanks for checking this out @tstreeterjuice

 

Since you're an Xbox player, I just want to confirm if you also get stuck at 15% and receive error NBA-DCFP? Wondering

 

/Ataashi

Message 11 of 68 (945 Views)

Re: NBA Live fails to connect to server

[ Edited ]
★ Apprentice

I havent had a chance to try this workaround yet but seems a bit more involved than I would normally do. I'll have to find my router info honestly havent probably logged into it since original install.

I know dev team is aware of this issue and assume there will be a patch addressing it eventually?

Message 12 of 68 (938 Views)

Re: NBA Live fails to connect to server

Community Manager

@stevenomes

 

There is one more fairly easy step that you can try before that - making sure that saved data for the demo is deleted. It's not always clear when you're simply reinstalling the game.

 

Here's more detailed instructions on how to do it:

 

1. Close the title
2. Open the Settings menu at the top of the dashboard.
3. Select Storage, then select System Storage.
4. Select Saved Data.
5. Choose a game to access the game’ s saved data.
6. Press the Options button and select Delete.
7. Choose the saved data files to delete, then select Delete.
8. Reboot the title

 

And I'll keep the thread updated if I hear any news about potential fixes from the dev team.

 

Thanks!

/Ataashi

Message 13 of 68 (931 Views)
Highlighted

Re: NBA Live fails to connect to server

★ Apprentice
still stops at 15% after deleting all saved data.
Message 14 of 68 (913 Views)

Re: NBA Live fails to connect to server

★ Apprentice

After update 1.03, now online works. Thanks!

Message 15 of 68 (871 Views)

Re: NBA Live fails to connect to server

Community Manager

That's great to hear @stevenomes Standard smile

 

Thanks for confirmation!

 

/Ataashi

Message 16 of 68 (865 Views)

Re: NBA Live fails to connect to server

★★★★ Novice

My game is also working now due to latest EA update/Patch.

 Thanks 

Message 17 of 68 (845 Views)

Re: NBA Live fails to connect to server

★★★★ Novice

Mine still won't do anything after all this trouble-shooting this is very dissappointing.  

Message 18 of 68 (704 Views)

Re: NBA Live fails to connect to server

★★★★ Novice
If it matters it's a downloaded copy of the game. This error prevents any online play.
Message 19 of 68 (701 Views)

Re: NBA Live fails to connect to server

★★★★ Novice

Mine is doing the same thing stopping at 13% I have the disc. It’s a shame because I was enjoying the game. But this also happened to me with the demo. I think it’s when they implement an update....  it needs to be addressed ASAP! I picked up a used (GAMESTOP) 2k19 yesterday and will be playing that for the time being.

Message 20 of 68 (679 Views)

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