NBA LIVE app won't load on WIFI

by KiltianTV
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Original Post

NBA LIVE app won't load on WIFI

★★★ Newbie

My NBA Live app won't load on wifi. I on android 7.0 on a moto z play droid. When I try to start up the app the progress bar says "watching film" and soon after, a pop up says "Network Required. You Must  Be connected to the internet to play nba live mobile. Please connect and try again

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Re: NBA LIVE app won't load on WIFI

★★★ Newbie
@KiltianTV Were you able to fix the problem? If so can you tell me how?
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Re: NBA LIVE app won't load on WIFI

Community Manager

Hi, @WeirdoPlayer 

 

We have some articles below for our mobile players that are encountering technical issues with EA games. If you linked up your game progress to Facebook, Google, or your Apple account you can safely delete the app and reinstall it without losing any progress. 

 

iOS Mobile Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

 

Android

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

 

 

I will be locking this post down though to avoid further necroposting. If you still need help with this specific topic please create a new post on our boards.

 

  • Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

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