My stuff isn't saved my class ranks are reset and all my equipment is gone

[tylermckinley123]

My stuff in Battlefield 1 on Xbox one are reset but my rank is still 25 where it was at originally I need help

[Ourumov13 · Accepted solution]

Don´t worry, you won´t lose anything.

It might be just a data sync issue, or the servers are temporarily down.

Please power cycle and unplug your X1 and your router for a few minutes, then start BF1 again.

Good luck, and keep us updated 

[Ourumov13 · Accepted solution]

Don´t worry, you won´t lose anything.

It might be just a data sync issue, or the servers are temporarily down.

Please power cycle and unplug your X1 and your router for a few minutes, then start BF1 again.

Good luck, and keep us updated 

[iluminatethesky]

Hey @tylermckinley123,

Sorry to hear about this issue you are experiencing.

Have you tried doing any of the steps that @Ourumov13 has provided for you?

After you try those steps, play a few rounds of any game mode, and let your Account sync up.

Keep us posted.

Thanks